Refund policy

Printed-to-Order Policy

All Good Trouble & Co. items are printed to order.

Because each piece is produced specifically for you, we do not accept returns for buyer’s remorse, incorrect size selection, or change of mind.

All sales are final except in cases of verified defects, damage, or fulfillment errors.

Please review size charts carefully before ordering.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, you must contact us within 7 days of the delivery date shown in tracking.

Email:  freedomsong@goodtrouble.ink.
Include:

  • Order number

  • Clear photos of the issue

If the issue is verified, we will provide a replacement at no cost.

You will not be required to return damaged items unless specifically requested.

Size Issues

We do not offer direct exchanges due to our print-on-demand model.

If you ordered the wrong size:

  • You may place a new order for the correct size.

  • We cannot guarantee refunds for sizing errors.

We strongly encourage reviewing the sizing guide before purchasing.

EU 14-Day Cooling-Off Period

For orders shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery.

Items must be unworn, unused, and in original condition.

Return shipping costs are the responsibility of the customer unless the item is defective.

Refunds (If Applicable)

If a refund is approved, it will be issued to your original payment method within 10 business days.

Processing times vary by financial institution.

If more than 15 business days have passed since approval, please contact:
freedomsong@goodtrouble.ink

We reserve the right to deny refunds in cases of suspected fraud, abuse of our policies, or repeated claims.