Shipping policy
Printed-to-Order Production
All Good Trouble & Co. items are printed to order.
Production typically takes 2–4 business days before your order ships.
During high-demand periods, production times may extend slightly.
You will receive a confirmation email once your order has been processed and another email with tracking information once it ships.
Shipping Times
After production, estimated delivery times are:
United States:
3–5 business days
Canada:
5–10 business days
International:
7–14 business days (varies by destination)
Please note that shipping times are estimates and may be affected by carrier delays, customs processing, or local postal disruptions.
Tracking
All orders include tracking once shipped.
Tracking details will be emailed to the address provided at checkout.
Address Accuracy
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.
Lost or Delayed Packages
If your tracking information shows delivery but you have not received your package:
-
Check with neighbors or household members.
-
Contact your local carrier.
-
Reach out to us at freedomsong@goodtrouble.ink within 7 days.
We will assist in investigating the issue.
Customs & Duties (International Orders)
International customers may be responsible for customs fees, duties, or taxes imposed by their country.
Good Trouble & Co. is not responsible for these charges.